Turn website visits into WhatsApp conversations
Click to Chat PRO is a paid edition of the Click to Chat WordPress plugin by HoliThemes. It lets visitors contact a WhatsApp or WhatsApp Business number with a single click. On mobile, the chat can open in the WhatsApp mobile app; on desktop, visitors can be directed to the WhatsApp desktop app or WhatsApp Web.
The plugin is designed for websites that want a visible, adaptable contact option. You can place chat elements in different locations, tailor their appearance, and control when they appear based on page, device, visitor, and timing conditions.
Customize the chat presentation
Choose from eight predefined customizable styles, use your own image or animated GIF, or convert an existing website element into a WhatsApp chat element. Buttons, menu items, images, and links can become chat triggers by using the supplied class name or link target.
- Choose different styles and positions for mobile and desktop.
- Add a WhatsApp number, call to action, and pre-filled message.
- Use shortcodes to place an icon or button inside post content or widget areas.
- Adjust style, number, message, and call-to-action values through shortcode attributes.
Guide visitors with greetings and forms
Greetings dialogs can draw attention and provide a more directed starting point for a conversation. Their design can be customized with fonts, colors, images, and other content. Content-specific greetings can deliver focused messages for different visitor needs.
With the PRO greetings and form capabilities, collect necessary information before initiating the chat. Form submissions can generate an email notification, call a webhook, and prefill the WhatsApp conversation with visitor-provided data. This can support workflows that connect form information with external applications, Google Sheets, CRMs, and automation tools.
Support multiple agents and availability
Multi-Agent capabilities allow multiple WhatsApp chat accounts to be displayed within a single greetings dialog. Each agent can have different availability ranges, including multiple time periods for individual days. Offline agents can be hidden, shown with their next available time, or configured so chat is disabled while they are unavailable.
Business-hours settings can control online and offline behavior for particular times and days. Outside those hours, the widget can be hidden or the displayed WhatsApp number and call to action can change. The plugin can also navigate visitors to a random number from a predefined list.
Target display and track interactions
Control visibility by post type, post ID, category, device type, WooCommerce single-product pages, login status, visitor country, business hours, time delay, or scroll delay. Page-level settings let you adjust the WhatsApp number, style, greetings template, and greetings content for individual pages. WooCommerce settings can be tailored for product, shop, checkout, and account pages.
Click to Chat can create events when visitors click the WhatsApp icon or button. Listed connections include Google Analytics, Meta Pixel, Google Ads Conversations, and webhooks. Webhook variables can include the current page URL, interaction time, associated WhatsApp number, URL parameters, and cookie values.
Localization and installation
The plugin is compatible with WPML and Polylang, allowing different WhatsApp numbers, calls to action, pre-filled messages, greetings content, group IDs, and share text for each language. To install Click to Chat PRO, add the plugin to WordPress, configure the WhatsApp number and display settings, then place the widget, shortcode, or custom chat element where visitors should see it.
